Returns mania: the modern retail nightmare Additions like free returns and prompt refunds certainly keep shoppers happy but have sparked a new trend: recurring returns.
Reservations vs. walk-ups: why are all new restaurants anti-reservation? Reservations are becoming harder and harder to come by. Boasting a long list of benefits for the eateries; reduced number of no-shows, creation of tension and buzz and increased revenue,...
Where Hamley’s succeeds in an Amazon world “Is it a toy shop or a tourist attraction?” Offering the ultimate customer experience, the store represents everything it sells; playtime.
Pay-by-picture: immersive pop-ups shaping retail Pandering to social media culture and acting as a solution to soaring rent prices, pop-ups are the zeitgeist of 2018 retail.
AI: making technology more human Opposed to what many block-buster hits would have you believe, AI could have infinite benefits to our society, and is unlikely to lead to our immediate demise.
Master the best of both worlds with endless aisles Never worry about running out of sizes or colours again, endless aisles are here to save the day.
